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Contact Us

At TheTrophyHouseBR.com, we take pride in our outstanding customer service. Please feel free to contact us anytime with questions, comments, feedback, or product requests.

General Questions

Answers to most common questions can be quickly and easily found on our policies page. On this page, you will find information about our guarantee, quality assurance, shipping, payment, returns, exchanges, wholesale, samples, privacy, and more. Otherwise, please feel free to email us at Sales@TheTrophyHouseBR.com.

Order Status

For your convenience, the latest status on your order is available by simply logging in to your account. All you need is your email address and password. If you forgot your password, just enter your email address and we will send it to you. If you are still unable to find the information that you need, please email us at Sales@TheTrophyHouseBR.com. Please be sure to include as much of the following information as possible to help us locate your order: order number, order date, and name under which the order was placed.

Problems with an Order

If you are having problems with an order that you received or are missing a part of your order, please email us at Sales@TheTrophyHouseBR.com. Please be sure to include as much of the following information as possible to help us locate your order: order number, order date, and name under which the order was placed.

Returns, Exchanges, or Cancellations

Please see our return policy for more information.

Sales Questions and Phone Orders

Please call us at 225-927-7923 between 9:00 AM - 5:00 PM CST Monday - Friday. You can also email us at Sales@TheTrophyHouseBR.com.

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